As the rise of ecommerce and online retailers continues to grow, consumers are now more demanding than ever with the state of their deliveries. Recent research has shown that when buying online, free delivery is the most important consideration for 49% of consumers, followed by same day (17%) and fast delivery (14%). This has resulted in delivery companies improving their offerings as well as including parcel tracking services. These are rarely free, but they can help speed up the process in the delivery world.
Benefits of Parcel Tracking
Parcel tracking is a simple process that allows both the sender and receiver to monitor the progress of all sorts of packages. Whether it’s a sensitive document or expensive gift, it can be tracked from the moment it leaves the sender’s location to the point of reaching its destination. There are many benefits this can provide for individuals and businesses:
- Transparency and accountability: Customers can see where their deliveries are and for any lateness where the accountability lies.
- Improved customer service: Any requests for information about a delivery’s status can be answered confidently when it is being tracked.
- Troubleshooting: Problems within the process can be identified and hopefully amended, with a better overview.
Impact on Delivery Speed
Tracking a parcel shouldn’t have an impact in the delivery speed really, as untracked parcels should be travelling at the same rate. However, in the larger process tracking your deliveries can save a lot of time when something goes wrong.
With an untracked package, if it is undelivered or late it can take ages to find out where it is, get it resent or rerouted. Plus, the receiving party will be annoyed and their loyalty to your business could be at risk. Tracking parcels means that they shouldn’t go missing, avoiding any time wasting later on trying to find lost deliveries.
Same Day Delivery Services
To really speed up deliveries, many logistics companies are now offering track and trace on a same day delivery. This not only allows a fast turnaround on sending and receiving items, it also ensures peace of mind as both parties can monitor the progress in real time; essential for those time sensitive deliveries.
By cutting out a lot of the time wasting that can occur with untracked deliveries, there is a slight speed benefit by using parcel tracking services. As technology improves they are sure to get even quicker and a wider range of time-specific delivery services may develop.