Critical Cloud has announced that it is the first organisation worldwide to receive the “Powered by Datadog” accreditation, recognising its managed services model built on Datadog (NASDAQ: DDOG) as the foundation for operations across Amazon Web Services and Microsoft Azure.
This designation is reserved for partners that have successfully integrated Datadog deeply into their managed services while demonstrating strong technical expertise and onboarding processes. Each participating organisation is evaluated through a formal technical review conducted by Datadog, assessing architecture, governance, onboarding and live customer implementations.
Achieving the accreditation requires Certified Datadog Advanced Partner status and highlights Critical Cloud’s ability to leverage Datadog as the central platform for its managed services. This enables customers to improve operational reliability, minimise downtime and resolve issues more quickly through a unified observability approach.
Critical Cloud delivers end-to-end management of AWS and Azure environments, using Datadog for observability, incident response, security monitoring and cost optimisation. By standardising its services around a single platform, the company provides a consolidated view of operations, reducing fragmentation and improving efficiency.
All customers benefit from Datadog as an embedded element of the service. Operating the platform across multiple production environments allows Critical Cloud to develop deep operational insight, which is applied across its customer base.
“‘Powered by Datadog’ recognises that Datadog is not just a tool we deploy, but the foundation of how we run modern cloud operations. Being the world’s first partner to achieve this accreditation highlights our team’s deep expertise and focus on delivering reliable cloud platforms for our customers.”
– James Smith, CEO, Critical Cloud
“Critical Cloud has demonstrated strong technical capability and a consistent ability to deliver successful ‘Powered by Datadog’ managed services. Its experience operating Datadog across multiple customer environments positions it well to support organisations looking to standardise on Datadog.”
– Mark Fortune, Area Vice President, EMEA, Datadog
Through its “Powered by Datadog” services, Critical Cloud supports organisations at every stage, from onboarding and infrastructure design to ongoing operations and optimisation, delivering improved visibility, faster root cause analysis and enhanced reliability across the entire technology stack.
About Critical Cloud
Critical Cloud is an award-winning cloud managed service provider specialising in AWS and Azure environments for tech-led businesses. The company delivers 24×7 cloud operations and incident response through Datadog-powered managed services, using Datadog as the single source of truth for observability and operational insight. Critical Cloud is ISO 27001 certified and recognised for delivering secure, mission-critical cloud operations.


